Privacy Policy

Effective Date: March 1, 2026

Company:  Blue Ridge Creek LLC
PHone:  276-312-9678
email: brcinfo@blueridgecreekllc.com

1. Overview

Blue Ridge Creek LLC ​(“we,” “us,” “our”) provides IT support and related services in VA, TN, WV, and KY. We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under applicable laws.

2. How We Use Your Information

• We do not sell your personal information
• We do not use your data for advertising or marketing purposes beyond direct communication about your requested services
• We only collect and process data necessary to deliver and support our services

3. information we collect

• Identifiers: name, address, email, phone, company details
• Technical data: IP address, device/browser type, cookies for site functionality
• Service data: tickets, logs, configurations, training records
• Payment data: processed securely via PCI-compliant providers
• Sensitive data: only if required for on-site visits (e.g., location), with your consent
  

4. How we use information

• Deliver requested IT services (consulting, setup, support, hosting, training)
• Manage billing and customer support
• Improve service quality and security
• Communicate service updates and scheduling (no advertising)

5. ​Disclosure of Information

We share data only with:

• Service providers (hosting, payment, analytics for site performance) under strict confidentiality
• Legal authorities when required by law
• Business continuity (e.g., mergers) with prior notice

We never sell or share data for advertising or marketing.

6. Data Retention & security

We retain data only as long as necessary for service and legal compliance, then securely delete or anonymize it. We use encryption, access controls, and monitoring to protect your data.

7. state specific Rights

Virginia (VCDPA)

Rights: access, correct, delete, portability, opt-out of sale/ads/profiling (we do not engage in these activities).
How to exercise: Email brcinfo@blueridgecreekllc.com with “VCDPA Request” in the subject.

Tennessee (TIPA)

Rights: confirm processing, access, correct, delete, copy data, opt-out of sale/ads/profiling (not applicable as we do not sell/share data).
How to exercise: Email ​brcinfo@blueridgecreekllc.com with “TIPA Request” in the subject.

West Virginia

No comprehensive privacy law; we comply with breach notification requirements.

Kentucky (KCDPA)

Rights: confirm processing, access, correct, delete, portability, opt-out of sale/ads/profiling (not applicable as we do not sell/share data).
How to exercise: Email ​brcinfo@blueridgecreekllc.com with “KCDPA Request” in the subject.

Your privacy rights summary

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: ​ brcinfo@blueridgecreekllc.com
Phone:  276-312-9678

Policy Updates

We may update this policy periodically. Changes take effect upon posting.